Kód: 04707719
This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people w ... celý popis
Angličtina
Nákupem získáte 96 bodů
Anotace knihy
This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine.
Parametry knihy
Zařazení knihy Knihy v angličtině Society & social sciences Sociology & anthropology Sociology
956 Kč
Angličtina
Osobní odběr Praha, Brno a 46611 dalších
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