Kód: 22410412
Note: This is a second edition. The first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It. Are you endlessly trying to im ... celý popis
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Note: This is a second edition. The first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It. Are you endlessly trying to improve yo
434 Kč
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