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Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

Parametry knihy

Zařazení knihy Knihy v angličtině Technology, engineering, agriculture Industrial chemistry & manufacturing technologies Other manufacturing technologies

• Plný název: Value Stream Management for the Lean Office
• Podnázev: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
• Autor: Don Tapping
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 176
• EAN: 9781138438774
• ISBN: 9781138438774
• ID: 17870917
• Nakladatelství: Taylor & Francis Ltd
• Hmotnost: 742 g
• Rozměry: 221 × 282 × 21 mm
• Datum vydání: 19. February 2018

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