Kód: 04495415
The goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. The authors provide a detailed analysis of the question-answering process and methods ... celý popis
Angličtina
Nákupem získáte 321 bodů
Anotace knihy
The goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. The authors provide a detailed analysis of the question-answering process and methods of evaluating the completeness, usefulness, user satisfaction, and accuracy of the information provided. This is an important contribution to library studies, and it will be a useful textbook for teaching references courses in library schools. Powerful research models help explain what is happening in the reference transaction. It encompasses a comprehensive review of the research literature. It offers a unique systems analysis of the reference transaction and includes a detailed appendix of the concepts, operational definitions, and research variables used to measure outcomes as well as statistical results from all known prior studies.
Parametry knihy
Zařazení knihy Knihy v angličtině Reference, information & interdisciplinary subjects Library & information sciences
3212 Kč
Angličtina
Osobní odběr Praha, Brno a 47531 dalších
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