Kód: 11118154
The Effortless Experience
Autor Matthew Dixon, Nick Toman, Rick Delisi
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matt ... celý popis
- Jazyk:
Angličtina - Vazba: Pevná
- Počet stran: 237
Nakladatelství: Portfolio, 2013
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Anotace knihy
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matt
Parametry knihy
496 Kč
- Plný název: The Effortless Experience
- Podnázev: Conquering the New Battleground for Customer Loyalty
- Autor: Matthew Dixon, Nick Toman, Rick Delisi
- Jazyk: Angličtina
- Vazba: Pevná
- Počet stran: 237
- EAN: 9781591845812
- ISBN: 1591845815
- ID: 11118154
- Nakladatelství: Portfolio
- Hmotnost: 430 g
- Rozměry: 229 × 152 × 25 mm
- Datum vydání: 12. September 2013
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