Kód: 16108157
Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM This guide contains 6 Core and 12 World-Class processes each of whic ... celý popis
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Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM This guide contains 6 Core and 12 World-Class processes each of which is described in chapters
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques
1318 Kč
Osobní odběr Praha, Brno a 12903 dalších
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