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Anotace knihy

ITIL^® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.

ITIL^® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. 

Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:

This second edition has been updated to align with amendments to the ITIL^® 4 Foundation syllabus, including:

Start preparing for your ITIL Foundation exam - order your copy today.

ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Parametry knihy

• Plný název: ITIL(R) Foundation Essentials ITIL 4 Edition
• Podnázev: The ultimate revision guide
• Autor: Claire Agutter
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 90
• EAN: 9781787782136
• ISBN: 1787782131
• ID: 28697361
• Nakladatelství: IT Governance Publishing
• Hmotnost: 108 g
• Rozměry: 127 × 198 × 9 mm
• Datum vydání: 16. April 2020

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