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Více informací o knize Personality and Leadership as Dispatcher Retention Tools

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Anotace knihy

For over thirty years rapid technological advances,§combined with increases in population and demographic§shifts, have been among drivers of growth in 9-1-1§telecommunicator occupations. In the past decade,§dispatcher retention has been further exacerbated by§rapid telecommunication advancements, dynamic§environmental stressors, and high-technology§occupational opportunities. These change factors§have resulted in an increased emphasis on E 9-1-1§staffing issues; they have created a need for§employee retention strategies This case study§examined relationships between personality and§retention of 9-1-1 emergency telecommunicators. The§study evaluates linkages between individual§characteristics, contextual performance, servant§leadership, and person-job fit, as related to§dispatcher retention. Findings indicate significant§relationships do exist between personality and§employee retention, person-job fit, contextual§performance, and servant leadership traits expressed§as contextual performance in the sites examined. §Further, findings of this study provide a sound case§for on-going investigation of relationships between§personality, Servant Leadership, and dispatcher§retention.

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: Personality and Leadership as Dispatcher Retention Tools
• Podnázev: A Study of the Big Five Traits
• Autor: Lora Reed
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 156
• EAN: 9783639087383
• ISBN: 3639087380
• ID: 06817892
• Nakladatelství: VDM Verlag Dr. Mueller E.K.
• Hmotnost: 218 g
• Rozměry: 229 × 152 × 8 mm
• Datum vydání: 20. October 2008

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