Kód: 11016281
As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with decli ... celý popis
Angličtina
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Anotace knihy
As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & gr
Parametry knihy
419 Kč
Angličtina
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