Kód: 06687834
Experience
Autor Lior Arussy
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work. ... celý popis
- Jazyk:
Angličtina - Vazba: Pevná
- Počet stran: 128
Nakladatelství: Taylor & Francis Ltd, 2002
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Anotace knihy
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
Parametry knihy
Zařazení knihy Knihy v angličtině Computing & information technology Computer networking & communications
972 Kč
- Plný název: Experience
- Podnázev: How to Wow Your Customers and Create a Passionate Workplace
- Autor: Lior Arussy
- Jazyk: Angličtina
- Vazba: Pevná
- Počet stran: 128
- EAN: 9781578203062
- ISBN: 9781578203062
- ID: 06687834
- Nakladatelství: Taylor & Francis Ltd
- Hmotnost: 352 g
- Rozměry: 160 × 238 × 16 mm
- Datum vydání: 10. January 2002
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