Mohlo by se vám také líbit

Více informací o knize Customer Satisfaction and Service Quality in Iranian Banking System

• Parametry knihy
• Anotace
• Oblíbené z jiného soudku

Nákupem získáte 189 bodů

Anotace knihy

This book has put the customer satisfaction and service quality in Iranian Banking market into its focal point of interest by applying the ServQual and ServPerf models to the Iranian banking setting. The present study adds to our understanding of the antecedents of customer satisfaction, in the Iranian banking market, in that it stretches beyond any similar research of its kind in Iran, in terms of the scale of the research and challenging approach it has taken towards the validity and reliability of the well-established ServQual and ServPerf models.

Parametry knihy

• Plný název: Customer Satisfaction and Service Quality in Iranian Banking System
• Podnázev: Appling the ServQual and ServPerf models to the Iranian banking Setting
• Autor: Shahriar Shafiee
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 328
• EAN: 9783330856554
• ISBN: 3330856556
• ID: 16395331
• Nakladatelství: Noor Publishing
• Hmotnost: 505 g
• Rozměry: 220 × 150 × 20 mm
• Datum vydání: 28. May 2017

Oblíbené z jiného soudku

---

---

---