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Anotace knihy

­ Cause Analysis Manual: Incident Investigation Method & Techniques, by Fred Forck - Rothstein Associates Inc. From 30+ years of experience as a performance improvement consultant, self-assessment team leader, and trainer, Fred Forck, CPT, understands what you need to get the job done. He leads you through a clear step-by-step process of root cause evaluation, quality improvement, and corrective action. Using these straightforward tools, you can avoid errors, increase reliability, enhance performance, and improve bottom-line results - while creating a resilient culture that avoids repeat failures. The key phases of this successful cause analysis include: Scoping the Problem Investigating the Factors Reconstructing the Story Establishing Contributing Factors Validating Underlying Factors Planning Corrective Actions Reporting Learnings At each stage, Cause Analysis Manual: Incident Investigation Method and Techniques gives you a wealth of real-world examples, models, thought-provoking discussion questions, and ready-to-use checklists and forms. The author provides: references for further reading hundreds of illustrative figures, tables, and diagrams a full glossary of terms and acronyms professional index You know that identifying causes and preventing business-disrupting events isn't always easy. By following Fred Forck's proven steps you will be able to identify contributing factors, align organizational behaviors, take corrective action, and improve business performance!

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Organizational theory & behaviour

• Plný název: Cause Analysis Manual
• Podnázev: Incident Investigation Method & Techniques
• Autor: Fred Forck, Kristen Noakes-Fry
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 344
• EAN: 9781944480097
• ISBN: 1944480099
• ID: 15191524
• Nakladatelství: Rothstein Publishing
• Hmotnost: 1082 g
• Rozměry: 282 × 304 × 29 mm
• Datum vydání: 01. October 2016

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