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Anotace knihy

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.§After sales Service of Engineering Industrial Assets comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.§

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: After-sales Service of Engineering Industrial Assets
• Podnázev: A Reference Framework for Warranty Management
• Autor: Adolfo Crespo Márquez, Vicente González-Prida Díaz
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 318
• EAN: 9783319037097
• ISBN: 3319037099
• ID: 02224173
• Nakladatelství: Springer International Publishing AG
• Hmotnost: 6328 g
• Rozměry: 235 × 155 × 25 mm
• Datum vydání: 10. January 2014

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