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Více informací o knize Long Term Care Customer Service Instructor's Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working

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Anotace knihy

Long Term Care Customer Service is designed to accelerate your staff's skills and your resident's satisfaction. Your facility's benefits include: -A systematic and simple method for improving customer service skills -Learning sessions as short as 15 minute

Parametry knihy

• Plný název: Long Term Care Customer Service Instructor's Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working
• Autor: Rob Anderson
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 176
• EAN: 9781495368790
• ISBN: 1495368793
• ID: 18461037
• Nakladatelství: Createspace Independent Publishing Platform
• Hmotnost: 421 g
• Rozměry: 280 × 216 × 10 mm
• Datum vydání: 23. March 2014

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