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Více informací o knize INTERMEDIATE CONTINUAL SERVICE IMPROVEME

• Parametry knihy
• Anotace
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Anotace knihy

ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Continual Service Improvement stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Continual Service Improvement within the Service

Parametry knihy

• Plný název: INTERMEDIATE CONTINUAL SERVICE IMPROVEME
• Autor: PELLE R STOCK
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 376
• EAN: 9789401801416
• ISBN: 940180141X
• ID: 21137647
• Nakladatelství: VAN HAREN PUBLISHING
• Hmotnost: 1202 g
• Rozměry: 210 × 296 × 31 mm
• Datum vydání: 24. March 2017

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