Kód: 24252845
This book starts with the basic premise that a service is comprised of the 3Ps--products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and s ... celý popis
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This book starts with the basic premise that a service is comprised of the 3Ps--products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a busin
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