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The Facet Library Management Collection provides cutting-edge information on and practical guidance on library management for the library leaders of today and tomorrow. The ten books included in the Collection are: Library Management in Disruptive Times Skills and knowledge for an uncertain future Edited by STEVE O'CONNOR Library Management in Disruptive Times identifies the key skills and attitudes needed by the library leaders of today and tomorrow and delivers a balanced view of the future of the profession. Contributed to by expert professional library leaders and educators from across the globe, this edited collection offers thought-provoking perspectives on the challenge of the current operating environment across a range of library sectors, library professional associations and geographic regions. Leading Libraries How to create a service culture WYOMA VANDUINKERKEN and WENDI ARANT KASPAR Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book. rawing from case studies as well as the literature of business and social sciences, Leading Libraries provides guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model. Management Basics for Information Professionals, 3rd edition G. EDWARD EVANS and CAMILA A. ALIRE "This large tome is a distillation of theories, research, and best practices gathered by the authors and some library leaders who helped annotate the twenty-one chapters, three of which are new since the 2007 second edition. Despite the title, the book is for anyone working - or studying to work - in libraries, from entry-level professionals through directors...a printed resource that will repay reading many times over." - Catholic Library World Assessing Service Quality, 3rd edition Satisfying the expectations of library customers PETER HERNON, ELLEN ALTMAN and ROBERT DUGAN Since the first edition of , Assessing Service Quality received the prestigious Highsmith Library Literature Award in 1998, scores of library managers and administrators have trusted its guidance for applying a customer-centred approach to service quality and performance evaluation. This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. Being an Information Innovator JENNIFER ROWLEY "Being an Information Innovator is aimed at information professionals who may not have had much formal contact with literature on innovation but are faced with the need for innovation in their organisations. As such it is a book that was long overdue and may yet become standard reading for all forward-looking information professionals." - Program Leadership The challenge for the information profession SUE ROBERTS and JENNIFER ROWLEY "As a reference source for continuing professional development, this book is invaluable...This book should be highly recommended to graduates in non-professional posts, degree-level students, and library trainees desiring a springboard upon which to embark their leadership adventure." - HEA-ICS Managing Information Services SUE ROBERTS and JENNIFER ROWLEY "...Roberts and Rowley have succinctly gathered together all the basic elements that any aspiring or new manager, or indeed student, should know." - Education Libraries Journal Supervising and Leading Teams in ILS BARBARA ALLAN "...a superior resource...This is a considered and practical work. Its content is presented in effective and appealing ways." - Australian Library Journal Project Management Tools and techniques for today's ILS professional BARBARA ALLAN "...this book is very welcome as it provides a practical approach to project management as a part of change management. Some management textbooks on project management are often very theoretical and it is difficult for the information professional to draw practical lessons from them, but Barbara Allan has managed to overcome this by producing a thorough and practical management tool, written by an experienced and obviously successful professional. It is essential reading for anyone working in the profession who will be involved in change at some stage in their working life - and that is basically every library and information service manager." - New Library World Managing Stress and Conflict in Libraries SHEILA PANTRY "Sheila Pantry has drawn up a useful guide to dealing with the stresses of working in a library. In a clearly laid out book, she outlines the causes of stress, the practical steps librarians can take to deal with it, and the legal responsibilities that managers have for the wellbeing of their staff...Managing Stress and Conflict in Libraries will prove a helpful resource both for those who work in libraries and their managers." - Information World Review

Parametry knihy

Zařazení knihy Knihy v angličtině Reference, information & interdisciplinary subjects Library & information sciences Library, archive & information management

• Plný název: Facet Library Management Collection
• Autor: Wyoma VanDuinkerken, Wendi Arant Kaspar, G. Edward Evans, Camila A. Alire, Peter Hernon, Ellen Altman, Robert Dugan, Jennifer Rowley, Sue Roberts, Bar
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 2528
• EAN: 9781783300907
• ISBN: 1783300906
• ID: 09530241
• Nakladatelství: Facet Publishing
• Hmotnost: 4748 g
• Rozměry: 393 × 273 × 221 mm
• Datum vydání: 30. September 2015

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