Mohlo by se vám také líbit

Informovat o naskladnění knihy

Více informací o knize Difficult Conversations

• Parametry knihy
• Anotace
• Oblíbené z jiného soudku

Anotace knihy

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" §We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:§? Decipher the underlying structure of every difficult conversation§? Start a conversation without defensiveness§? Listen for the meaning of what is not said§? Stay balanced in the face of attacks and accusations§? Move from emotion to productive problem solving§

Parametry knihy

Zařazení knihy Knihy v angličtině Society & social sciences Psychology Social, group or collective psychology

• Plný název: Difficult Conversations
• Podnázev: How to Discuss What Matters Most. Foreword by Roger Fisher
• Autor: Douglas Stone, Bruce Patton, Sheila Heen
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 352
• EAN: 9780143118442
• ISBN: 0143118447
• ID: 05246793
• Nakladatelství: Penguin Publishing Group
• Hmotnost: 236 g
• Rozměry: 131 × 197 × 23 mm
• Datum vydání: 02. November 2010

Oblíbené z jiného soudku

---

---

---