Kód: 06680575
Customer Service Intelligence
Autor Merilynn Van Der Wagen
Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life. ... celý popis
- Jazyk:
Angličtina - Vazba: Brožovaná
- Počet stran: 208
Nakladatelství: Taylor & Francis Ltd, 2007
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Anotace knihy
Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life.
Parametry knihy
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management
1499 Kč
- Plný název: Customer Service Intelligence
- Autor: Merilynn Van Der Wagen
- Jazyk: Angličtina
- Vazba: Brožovaná
- Počet stran: 208
- EAN: 9780750681902
- ISBN: 9780750681902
- ID: 06680575
- Nakladatelství: Taylor & Francis Ltd
- Hmotnost: 412 g
- Rozměry: 242 × 189 × 12 mm
- Datum vydání: 08. October 2007
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