Kód: 13817105
Customer Knowledge Management
Autor Soumit Sain, Silvio Wilde
This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.
- Jazyk:
Angličtina - Vazba: Brožovaná
- Počet stran: 207
Nakladatelství: Springer International Publishing AG, 2016
- Více informací o knize
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Anotace knihy
This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.
Parametry knihy
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques
1155 Kč
- Plný název: Customer Knowledge Management
- Podnázev: Leveraging Soft Skills to Improve Customer Focus
- Autor: Soumit Sain, Silvio Wilde
- Jazyk: Angličtina
- Vazba: Brožovaná
- Počet stran: 207
- EAN: 9783319381404
- ISBN: 3319381407
- ID: 13817105
- Nakladatelství: Springer International Publishing AG
- Hmotnost: 3518 g
- Rozměry: 235 × 155 × 13 mm
- Datum vydání: 23. August 2016
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