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Více informací o knize ABC of ICT: The Exercise Workbook

• Parametry knihy
• Anotace
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Anotace knihy

ABC stands for the Attitude, Behavior and Culture within IT organizations. ÂżABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damageÂż to your IT organization, or more importantly, your business! With the growing importance of IT to business operations we can no longer afford to have our ITSM improvement programs and initiatives fail because of Attitude, Behavior or Culture issues. The Exercise Workbook gives practical exercises you can do within a real training or team sessions whilst using the ABC of ICT Card Deck. Together they make an awareness and assessment instrument to be used in team meetings and workshops to perform a number of exercises aimed at recognizing and discussing ABC worst practices that need solving in YOUR organization. The ABC of ICT Introduction book (sold separately) will then give help and tips for solving. We also have a website where people can give feedback on the book, share exercises and case studies and where they can find a list of training and consulting companies that deliver ABC of ICT products and services.

Parametry knihy

Zařazení knihy Knihy v angličtině Computing & information technology Computer science

• Plný název: ABC of ICT: The Exercise Workbook
• Autor: Van Haren Publishing
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 75
• EAN: 9789087531423
• ISBN: 9087531427
• ID: 15532375
• Nakladatelství: van Haren Publishing
• Hmotnost: 190 g
• Rozměry: 171 × 242 × 6 mm
• Datum vydání: 22. January 2009

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