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Více informací o knize TQM Practices in Service Organizations

• Parametry knihy
• Anotace
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Anotace knihy

TQM is always said to provide a lot of benefits to the organization. One of them is better service quality, which is crucial for service organization in satisfying customers needs and wants. Also, it is said to influence the market orientation, which is important to enhance effective market and organizational performance. Furthermore, it was already established that the concept and principles underlying market orientation could improve organizational performance.

Parametry knihy

• Plný název: TQM Practices in Service Organizations
• Podnázev: Empirical Evidence from a Developing Country
• Autor: Nusrah Samat
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 104
• EAN: 9783659243615
• ID: 07084270
• Nakladatelství: LAP Lambert Academic Publishing
• Hmotnost: 171 g
• Rozměry: 220 × 150 × 6 mm
• Rok vydání: 2012

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