Kód: 09406755
Tourist Customer Service Satisfaction
Autor Muzaffer Uysal
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other's needs and ultimately ca ... celý popis
- Jazyk:
Angličtina - Vazba: Brožovaná
- Počet stran: 198
Nakladatelství: Taylor & Francis Ltd, 2015
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Anotace knihy
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other's needs and ultimately care for each other. Yet
Parametry knihy
Zařazení knihy Knihy v angličtině Economics, finance, business & management Industry & industrial studies Service industries
1761 Kč
- Plný název: Tourist Customer Service Satisfaction
- Podnázev: An Encounter Approach
- Autor: Muzaffer Uysal
- Jazyk: Angličtina
- Vazba: Brožovaná
- Počet stran: 198
- EAN: 9781138880719
- ISBN: 9781138880719
- ID: 09406755
- Nakladatelství: Taylor & Francis Ltd
- Hmotnost: 324 g
- Rozměry: 235 × 158 × 22 mm
- Datum vydání: 08. May 2015
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