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Více informací o knize Service Quality Analysis in the Five Stars Resort Hotels of Cape Verde

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• Anotace
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Anotace knihy

This study identifies the attributes and the dimensions of service quality affecting the service performance of the five stars resort hotels located in the Cape Verde Islands. The reason that boosted the author to choose this topic for its MBA research thesis was the paramount role of the resort hotels in the development of the tourism sector in Cape Verde, and the impact the tourism sector has recently had in the economy of that country.

Parametry knihy

• Plný název: Service Quality Analysis in the Five Stars Resort Hotels of Cape Verde
• Autor: Hegel Fernandes
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 96
• EAN: 9783659888465
• ID: 12628746
• Nakladatelství: LAP Lambert Academic Publishing
• Hmotnost: 159 g
• Rozměry: 220 × 150 × 6 mm
• Rok vydání: 2016

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