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Telesales is one of the expanding industries of the 21st century. This practical guide provides advice on how to maximise sales using telesales techniques, and it also deals with the practicalities of how to set up a telesales uni ... celý popis
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Telesales is one of the expanding industries of the 21st century. This practical guide provides advice on how to maximise sales using telesales techniques, and it also deals with the practicalities of how to set up a telesales unit. It discusses cold calling techniques and how to recognise buying signals, as well as motivation, training, and how to recruit the right personnel. This fourth edition is revised to take account of developments in the telesales industry.
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Office & workplace
Osobní odběr Praha, Brno a 12903 dalších
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