Kód: 06370314
Call centers are the first touch in the customer pipe-line. Help these people reach their potential and ensure that they contribute to your bottom-line by improving the training, recruiting, and evaluating your call center employe ... celý popis
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Call centers are the first touch in the customer pipe-line. Help these people reach their potential and ensure that they contribute to your bottom-line by improving the training, recruiting, and evaluating your call center employee programs. Use the included case studies to see best practices and manage the ROI of your call center programs.
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques
1183 Kč
Osobní odběr Praha, Brno a 12903 dalších
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