Kód: 02398200
"In this collection of case studies, Murphy and her team of contributors describe how quality assessment programs have been implemented and how they are used to continuously improve service at a complete cross-section of instituti ... celý popis
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"In this collection of case studies, Murphy and her team of contributors describe how quality assessment programs have been implemented and how they are used to continuously improve service at a complete cross-section of institutions. This volume ◗
Zařazení knihy Knihy v angličtině Reference, information & interdisciplinary subjects Library & information sciences Library & information services
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Osobní odběr Praha, Brno a 12903 dalších
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