Kód: 08037366
Not by the Seat of My Pants!
Autor Anne G Nickerson
It made me re-examine how challenging the new supervisors' role really is--and how so much of the center's success hinges on their ability to transition quickly and avoid the landmines inherent in the job. It's a "must-read" for e ... celý popis
- Jazyk:
Angličtina - Vazba: Brožovaná
- Počet stran: 196
Nakladatelství: iUniverse, 2004
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Více informací o knize Not by the Seat of My Pants!
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Anotace knihy
It made me re-examine how challenging the new supervisors' role really is--and how so much of the center's success hinges on their ability to transition quickly and avoid the landmines inherent in the job. It's a "must-read" for every supervisor! Rhonda C. Proctor--Editor, Contact Professional magazine
Parametry knihy
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques
432 Kč
- Plný název: Not by the Seat of My Pants!
- Podnázev: Leadership Lessons for the Call Center Supervisor
- Autor: Anne G Nickerson
- Jazyk: Angličtina
- Vazba: Brožovaná
- Počet stran: 196
- EAN: 9780595323661
- ISBN: 9780595323661
- ID: 08037366
- Nakladatelství: iUniverse
- Hmotnost: 342 g
- Rozměry: 226 × 155 × 13 mm
- Datum vydání: 17. September 2004
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