Kód: 05101305
The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of servic ... celý popis
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The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of services specificities on the concept of productivity and reviews the attempts to measure it. The second part is devoted to the main determinants of productivity growth and the strategies to increase productivity in service firms and organisations.
Zařazení knihy Knihy v angličtině Economics, finance, business & management Industry & industrial studies Industrial relations, health & safety
3074 Kč
Osobní odběr Praha, Brno a 12903 dalších
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