Mohlo by se vám také líbit

Více informací o knize Managing Consumer Services

• Parametry knihy
• Anotace
• Oblíbené z jiného soudku

Nákupem získáte 331 bodů

Anotace knihy

This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the US and the rest of the world. Four core focal points lead the central message of the book: first, the development and calibration of back and front offices; second, placing the client as a fundamental input of services production and delivery process; third, the constitution and role of inputs necessary for the configuration, production process and delivery of the service and Fourth, the adoption of new technologies and the appropriate transfer of manufacturing managerial practices through service industrialization.§This is a special volume of articles that are based in solid research and analysis, including conceptualization of the important issues, as well as recommendations for managers. It presents case histories and managerial practices in some key sectors, such as financial services, health care, tourism/hospitality, entertainment and media, online services and home and personal services.§

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: Managing Consumer Services
• Podnázev: Factory or Theater?
• Autor: Enzo Baglieri, Uday Karmarkar
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 280
• EAN: 9783319042886
• ISBN: 3319042882
• ID: 02316869
• Nakladatelství: Springer International Publishing AG
• Hmotnost: 564 g
• Rozměry: 241 × 162 × 21 mm
• Datum vydání: 24. May 2014

Oblíbené z jiného soudku

---

---

---