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• Parametry knihy
• Anotace
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Anotace knihy

College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. The book provides examples, problems, real world case studies, and a solutions manual. As the first book to globally bring together experts on all aspects of service engineering, this resource serves as a much-needed guide to both the processes and the management of service.

Parametry knihy

Zařazení knihy Knihy v angličtině Technology, engineering, agriculture Technology: general issues Engineering: general

• Plný název: Introduction to Service Engineering
• Autor: Waldemar Karwowski, Gavriel Salvendy
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 672
• EAN: 9780470382417
• ISBN: 0470382414
• ID: 01388267
• Nakladatelství: John Wiley & Sons Inc
• Hmotnost: 1288 g
• Rozměry: 241 × 193 × 41 mm
• Datum vydání: 26. January 2010

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