Kód: 04713968
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of ... celý popis
Nákupem získáte 394 bodů
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Zařazení knihy Knihy v angličtině Society & social sciences Politics & government Central government
3935 Kč
Osobní odběr Praha, Brno a 12903 dalších
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