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Více informací o knize Ethical Issues and Workplace Problems in Commercial Hospitality

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• Anotace
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Anotace knihy

This thesis explores a world of pretence and glamour,§uncovering and explaining causes of workplace§problems and the dubious practices that lie behind§the cheerful facade of commercial hospitality. Eight§problems are analysed in detail: working in smoke,§sexual harassment, constructive dismissal, staffing§levels, training, illegal alcohol service, poor food§hygiene, and theft. The persistent focus is the§avoidable harm and wrongdoing that can occur where§groups of people are controlled by a few. The§hypotheses therefore address the behaviour of§hospitality workers generally, but managers in§particular, who are ultimately responsible for§workplace conduct, and employee happiness. Although§unethical practices are found to be common, many§managers are unaware of this. Causes of workplace§problems and unethical behaviour are shown to be low§pay and poor training, which are considered to§significantly undermine the industry s potential for§success.

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: Ethical Issues and Workplace Problems in Commercial Hospitality
• Podnázev: A New Zealand Study
• Autor: Jill Poulston
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 376
• EAN: 9783639132069
• ISBN: 3639132068
• ID: 06821928
• Nakladatelství: VDM Verlag
• Hmotnost: 549 g
• Rozměry: 229 × 152 × 21 mm
• Datum vydání: 20. March 2009

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