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Anotace knihy

Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a loose-leaf manual or on CD ROM.

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: Emotional Intelligence
• Podnázev: Activities for Developing You and Your Business
• Autor: Ann Cartwright
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 376
• EAN: 9780566088360
• ISBN: 0566088363
• ID: 04621923
• Nakladatelství: Taylor & Francis Ltd
• Hmotnost: 1564 g
• Rozměry: 261 × 321 × 45 mm
• Datum vydání: 28. March 2009

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