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Více informací o knize Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

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Anotace knihy

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
• Autor: Kerry Patterson
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 304
• EAN: 9780071830607
• ISBN: 007183060X
• ID: 01321375
• Nakladatelství: McGraw-Hill Education - Europe
• Hmotnost: 528 g
• Rozměry: 163 × 236 × 24 mm
• Datum vydání: 16. June 2013

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