Kód: 06674001
States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits ... celý popis
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States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits into the big picture, what the future holds, and how new technologies affect operations.
Zařazení knihy Knihy v angličtině Computing & information technology Computer networking & communications
1037 Kč
Osobní odběr Praha, Brno a 12903 dalších
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