Kód: 09406020
Assessing Service Quality
Autor Peter Hernon
This extensively revised and updated edition of Assessing Service Quality explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experience ... celý popis
- Jazyk:
Angličtina - Vazba: Brožovaná
- Počet stran: 232
Nakladatelství: Facet Publishing, 2015
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Anotace knihy
This extensively revised and updated edition of Assessing Service Quality explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
Parametry knihy
Zařazení knihy Knihy v angličtině Reference, information & interdisciplinary subjects Library & information sciences
2624 Kč
- Plný název: Assessing Service Quality
- Autor: Peter Hernon
- Jazyk: Angličtina
- Vazba: Brožovaná
- Počet stran: 232
- EAN: 9781783300594
- ISBN: 9781783300594
- ID: 09406020
- Nakladatelství: Facet Publishing
- Hmotnost: 610 g
- Rozměry: 218 × 280 × 15 mm
- Datum vydání: 31. May 2015
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