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Anotace knihy

Total Quality Management (TQM) is being called the most significant shift in American management thought and practice since the Industrial Revolution. As many managers are learning, TQM presents radical new challenges to traditional management. It demands a dramatic rethinking about how decisions are made, how work is evaluated, and how communication is conducted in the workplace. Which skills and abilities must managers develop to ensure the success of TQM and refocus the organizations's resources and energies on serving the needs of its customers?

Parametry knihy

Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques

• Plný název: TQ Manager
• Podnázev: A Practical Guide for Managing in a Total Quality Organization
• Autor: W.H. Schmidt, J.P. Finnigan
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 216
• EAN: 9781555425593
• ISBN: 1555425593
• ID: 04807470
• Nakladatelství: John Wiley & Sons Inc
• Hmotnost: 492 g
• Rozměry: 239 × 165 × 21 mm
• Datum vydání: 25. October 1993

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