Kód: 06497318
A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Now in its second edition. Meet the Trapper, the Griper, the Silent Cynic and their many friends. Learn how to cope with the ... celý popis
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A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Now in its second edition. Meet the Trapper, the Griper, the Silent Cynic and their many friends. Learn how to cope with them using such techniques as 'blockbusting', 'psychological judo', 'reframing', 'self-revelation' and 'confrontation.
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Management & management techniques
Osobní odběr Praha, Brno a 12903 dalších
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