Kód: 01260837
Customer Rules
Autor Lee Cockerell
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares every ... celý popis
- Jazyk:
Angličtina - Vazba: Pevná
- Počet stran: 208
Nakladatelství: Random House, 2013
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Anotace knihy
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Parametry knihy
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Sales & marketing
438 Kč
- Plný název: Customer Rules
- Autor: Lee Cockerell
- Jazyk: Angličtina
- Vazba: Pevná
- Počet stran: 208
- EAN: 9780770435608
- ISBN: 0770435602
- ID: 01260837
- Nakladatelství: Random House
- Hmotnost: 286 g
- Rozměry: 191 × 127 × 21 mm
- Datum vydání: 20. April 2013
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