Kód: 09491504
When it comes to customer service, satisfaction is a short-sighted goal. Great companies distinguish themselves from the competition by providing customers with unique, outstanding customer service experiences. This book provides ... celý popis
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When it comes to customer service, satisfaction is a short-sighted goal. Great companies distinguish themselves from the competition by providing customers with unique, outstanding customer service experiences. This book provides practical, powerful techniques for taking their customer service from "fine" to "fabulous" and sometimes even to "wow!"
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Sales & marketing
Osobní odběr Praha, Brno a 12903 dalších
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