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Více informací o knize IM and SMS Reference Services for Libraries

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This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training program for librarians and how to build an internship program to expand the service. The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service. This highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

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Zařazení knihy Knihy v angličtině Reference, information & interdisciplinary subjects Library & information sciences

• Plný název: IM and SMS Reference Services for Libraries
• Autor: Amanda Bielskas
• Jazyk: Angličtina
• Vazba: Brožovaná
• Počet stran: 118
• EAN: 9781856048446
• ISBN: 1856048446
• ID: 02147596
• Nakladatelství: BookPoint Ltd 3rd DBPTDIS ORPH
• Hmotnost: 153 g
• Rozměry: 229 × 152 × 9 mm
• Datum vydání: 02. June 2012

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