Kód: 04145404
Intended for CEOs and executive management, this title identifies the key ingredients of service excellence and shows how leading companies have achieved success. Its introductory chapter proposes a framework based on the Unisys m ... celý popis
Nákupem získáte 181 bodů
Intended for CEOs and executive management, this title identifies the key ingredients of service excellence and shows how leading companies have achieved success. Its introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric. It features access to a service excellence questionnaire.
Zařazení knihy Knihy v angličtině Economics, finance, business & management Business & management Business strategy
1812 Kč
Osobní odběr Praha, Brno a 12903 dalších
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